Terms & conditions

Home Decorations Groups pre-WW2 Groups Singles to 1905 Singles from 1906 LSGC medals Efficiency medals Coronation Clasps Miscellaneous Terms & conditions

Elite Collections dot com 

e-mail: collecting@elite-collections.com

PO Box 56. Pontypridd. South Wales. CF37 2YL. United Kingdom

wpe18.jpg (19835 bytes)Read the smallish print first please !  

              Please note postage fee increases - Post Office board need their big bonuses again!

To contact us please email  collecting@elite-collections.com

Buying from us.
1. Unless stated to the contrary, all items are offered as original and genuine, and are sent on 7 days approval against full payment, and can be returned for any reason during this period for a full refund, (less our postage/packing and payment costs, unless not as described) and provided the item has not been damaged or offered for resale. We offer an unconditional guarantee, and if any item is proved to be fraudulent, it may be returned for a full refund (including postage) at any time. This guarantee excludes clasps fitted to any post WW1 medals.
2. U.K. Postage Charges. Items are sent at your risk if you do not fully insure them.       
Special Delivery (Insured) £6.00 per package for up to four medals, then add .50p per medal.
£1.00 extra postage if a WW1 Memorial Plaque is included.
  Items with a value of £36 or less can be sent "Signed For Delivery" at your request for a fee of £3.00p.
3. Overseas Postal charges.  Items are sent at your risk if you do not fully insure them.       
Overseas postage will be by "International Signed For" for a flat fee of seven pounds fifty pence sterling (£7.50p) for up to 3 medals, then add £1 per medal up to a maximum of £12.50p This will insure packages for up to £500 or £250 pounds sterling (dependent on country of destination) see U.P.U. rules.
Please note: The new international Parcel-force rules EXCLUDE items made of silver and anything over 100 yrs old, thus most medals would not be covered for insured compensation. We therefore now only use GPO international "Signed For" letter post. We can send via a courier service at your request - but this can be VERY VERY expensive, and in some cases not very reliable.
4. Cheques or cash please.  Sorry - no credit cards.
5. All overseas payments must be by Paypal ( collecting@elite-collections.com) or bank transfer. 
6. Sterling cheques only accepted, just make payable to "A. J. Woodliffe - Collecting Account" please. Goods will be dispatched on cheque clearance.
7. We operate a "lay-by" scheme for the more expensive items. Please ask - we can always come to some sort of agreement.
8. We are interested in part-exchange ideas, especially for any of the items listed on the home page. We are also interested in purchasing collections. You must tell us what sort of value you are looking for in any deal, as medal prices are now so variable. 
9. We are members of the OMRS and abide by their codes of practice.
10. We guarantee strict confidentiality at all times, and no client information is passed to any third party at any time.
11. On clearance of payment, we post on the following Tuesday, so please allow at least 7 days from the Tuesday following your purchase before "chasing up" purchases. (28 days overseas)